Careers

The Field Maintenance Technician’s role Is to undertake the responsibility to preserve the good condition and functionality of the properties managed and according to service request submitted.  The goal is to maintain the buildings and common areas in the best possible condition. A Field Service Maintenance Technician is a thorough professional with a practical mind and attention to detail.

Duties and Responsibilities:

• Survey buildings and repair building components to ensure they are consistent with health and safety standards
• Perform maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breaker panels, etc.)
• Knowledge of general maintenance processes and methods. Perform routine maintenance to ensure that building systems operate efficiently and that the physical condition of buildings do not deteriorate.
• Perform minor maintenance tasks such as carpentry, painting, light plumbing, and electrical repairs to ensure that the building is properly maintained.
• Maintain all common areas of the property per the request of the manager.
• Perform site inspections to determine property preventative maintenance needs
• Perform site inspections as per requested to determine repairs needed upon request of the manager
• Perform routine maintenance
• Take direction from Project Coordinator, Board of Director, and Property Manager
• Receive work orders, coordinate with homeowners, and project coordinator, Prioritize according to urgency, age of work order and location of community.
• Documentation of work performed- photos, notes, materials purchased and time allocation per work order submitted daily/weekly.
• Other duties as assigned.

Education and working experience preferred as Field Maintenance Technician

• Knowledge of general maintenance requirements, (documentation, safety, required reported, required reporting, regulations.)
• Knowledge of electrical and plumbing codes and maintenance requirements
• Knowledge of OSHA worksite and personal safety requirements
• Knowledge of state or local governmental safety requirements.
• Professional communications skills (phone, interpersonal, written, verbal etc.)
• Time management and time critical prioritization skills.
• 1-3 years closely related to work experience
• Self- motivated, proactive, detail oriented and a team player.
• High School Diploma or GED equivalent.

The project administrator’s role is to coordinate projects and insurance loss projects between departments.  The administrator serves as a liaison between departments of project managers, assistant managers, vendors and community associations, Board of Directors and the and VP of Maintenance and Construction.  It is important to keep all lines of communication open and coordinate between all parties involved.

The project administrator must have the ability to multitask, work in a fast-paced environment, be adaptable to change, problem solve and can communicate effectively.

Duties and Responsibilities:

• Coordinating between all the various departments which are involved in the project.
• Respond to department emails, phone calls, and assign duties as appropriate.
• Report and actively communicate to project manager- status updates.
• Liaising with all managers, vendors, project manager and community associations.
• Document RFPs and Insurance Loss claims with progression details in Vantaca and other department shared files.
• Being involved in the project from the planning stages till completion.
• Review RFP’s and gather details necessary for Project Manager
• Assist in the execution of the project (project planning, staging, notices/communications)
• Execute contracts once approved per specs through DocuSign
• Following up on contract projects and insurance restoration projects even after it is over.
• Actively engaged in providing resources to managers and project managers and all NCMC team.
• Plan events for team building and vendor lunch and learns and execute event within the allocation of budget.
• Respond to emails and calls and act in a manner of proactive communication.
• The project administrator must be a hands-on person, as their help could be required at any time of the day.
• Accounting responsibilities with both invoicing clients and vendor payments.
• Utilize tracking systems for work orders, projects, and insurance claims.

Education and working experience preferred for project administrator.

• Customer Service Experience Preferred
• Basic knowledge of maintenance and construction
• Administration skills
• Knowledge of accounting
• Work experience in handling projects

The Project Manager role is responsible for deciding the projected project cost with consideration to labor needs, materials used, budgets and potential setbacks.  Duties include communications with both property managers, board of directors and vendors. Project Manager will assist with building project scopes, request for proposal submissions, determining bid variances, preparation of comparison analysis and make recommendations for project.  Project Manager will work closely with the VP of Project Management, Project Coordinator, Sub Contractors, Property Managers and Board of Directors as needed to assure each project is runs smoothly and as scheduled within project budget.

The Project Manager must have the ability to multitask, work in a fast-paced environment, be adaptable to change, problem solve and have the ability to communicate effectively.

Duties and Responsibilities:

• Analyze project bids and scope to understand project needs
• Determine what factors will influence cost of service to client
• Prepare cost comparison estimates for Board of Directors review and consideration
• Develop and maintain relationships with company vendors and contractors
• Using bid data to prepare a cost analysis
• Review project estimate to VP of Project Management prior to submission to Manager
• Track project for scheduling, progress, and completion
• Provide Project Communications with Board, HOA membership and Managers
• Project Communications with Board of Directors, Property Manager and in house team.
• Respond to Homeowner Inquiries – Project Related as needed
• Review and approve project invoices according to contract.
• Assist with the project oversight and reconciliation of insurance claims and include with scheduling, tracking, reporting, and assuring project scope and invoicing reconcile as the claim progresses.
• Assists with recommendations for projects, scopes, insurance claims
• Analysis of property budget needs and projects to assist with cash flow projections and recommendations accordingly.

Skills and qualifications:

• Proficiency in mathematics, statistics and data analysis
• Excellent analytical skills and attention to details
• Report writing and strategic planning skills
• Familiarity with analyzing requirement data to develop material and cost estimates for large and small projects
• Expertise with analytic tools, such as spreadsheets and database software
• Ability to read and interpret documents and contract language
• Excellent written communication and interpersonal skills
• Exceptional time management skills

Education required for Project Manager

• A bachelor’s degree preferred
• Related experience in project management
• Related experience in property management
• Work experience in handling projects